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PracticeHQ > Forums > Staffing Issues > Cell phones in the office
 
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thedocisin
Registered: 11/19/07
Posts: 5

    11/20/07
#1

What is your policy on cell phones in the office? Do you allow your staff to keep them on their desks, or in their purses/cabinets only?

jordantrack
Registered: 11/24/07
Posts: 4

    02/13/08
#2

I allow cell phones within our practice for incoming calls for emergency use--and they must be on vibrate at all times.

docten
Registered: 11/24/07
Posts: 2

    02/13/08
#3

I have a very small office with people who have many child issues. I feel that family comes first and that they should have opportunity to reach mom ASAP. Cell phones actually relieve my regular phone system for business. I do not allow on the office or cell phones unnecessary calls, but checking in is OK.

bluependoc
Registered: 11/24/07
Posts: 3

    02/13/08
#4

In our office, cell phones are not allowed on top of the desk but are OK in purses or desk drawers. Most of our staff have children, and they should be able to get a hold of mom if they need to. Fortunately, we do not have a problem with overuse of cell phones in our office. Everyone knows those calls should be limited.

Health1
Registered: 02/18/08
Posts: 3

    03/15/08
#5

We allow our staff to have their cell phones on silent or vibrate only for their kids to check in. Otherwise, they can use them on their breaks or at lunch.
orbscircle
Registered: 02/18/08
Posts: 3

    03/15/08
#6

We do not allow employees to have cell phones turned on in our facility and post a notice to let patients know that we ask that they turn their cell phones to either vibrate or quiet mode. Even myself as a manager follow the rules. Our only exception is the doctors.
PNam
Registered: 11/24/07
Posts: 3

    03/15/08
#7

We do not allow cell phone use in our office by patients or employees. I have no problem with children checking in when they get home from school. They can always call in an emergency.
PhilD
Registered: 02/13/08
Posts: 2

    03/15/08
#8

The use of personal cell phones is restricted during the course of the regular business day. Phone ringers need to be set on "vibrate" and cell phones tucked away in pocket or drawer.  Personal calls should be postponed until after work or during the employee's lunch break. If the employee must take a call, he/she must use the break room.
santiagoV
Registered: 11/24/07
Posts: 3

    03/15/08
#9

Staff can keep their cell phones in their desks, etc., however, we do ask that they keep use down to a minimum, having four offices makes it a little difficult to monitor use sometimes, so we always assign a team leader to kind of keep tabs on things. In the main office where I work and the practice administrator works, abuse of cell phones is minimal because the staff is aware that we are always here.
feb360
Registered: 11/19/07
Posts: 5

    04/29/08
#10

Our employers can have their cell phones in purse/cabinet. They can remain on, but they clock out and go outside if a call comes in, and clock back in when done. We had staff that abused cell phone usage in the office.

adrian95
Registered: 11/19/07
Posts: 5

    04/29/08
#11

Cell phones are for personal time only. If a special situation arises that it may be necessary to have the cell available, it is handled on an as-needed basis.

catalystmedi
Registered: 11/19/07
Posts: 7

    04/29/08
#12

Cell phones on an emergency basis must be on vibrate.

helipad1
Registered: 11/19/07
Posts: 5

    04/29/08
#13

In our office, cell phones are allowed. They must be in vibrate or silent mode. Emergency calls are OK. Employees should answer phones during break and lunch time only. We allow staff to answer during office hours if done away or in the bathroom.

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